At Velantrova (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us online. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely via third-party payment providers)
b. Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Pages visited on our website
- Date and time of your visit
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies may include information such as login preferences and user behavior.
2. How We Use Your Information
We use your information to:
- Provide and manage our services, including car repair appointments
- Respond to inquiries and customer service requests
- Send promotional emails, newsletters, or updates (you may opt-out at any time)
- Improve our website functionality and user experience
- Ensure security and prevent fraudulent activity
- Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist with website hosting, payment processing, and marketing
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In the event of a merger, acquisition, or sale of assets
4. Data Security
We implement reasonable administrative, technical, and physical measures to protect your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access, correct, or delete your personal data
- Opt-out of marketing communications
- Restrict or object to processing of your data
- Request data portability
To exercise these rights, please contact us using the information below.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Velantrova
3105 Chatham Rd, Richmond, VA 23227, United States
Phone: +1 302-441-4710
Email: [email protected]